About Me

I’m a Conversation Designer who focuses on making things clear and easy for users.

I have 13 years of experience in the Conversational AI space. I’ve worked in enterprise and corporate environments at Interactions LLC and Walgreens, mainly designing IVR experiences at scale. I also have experience with chat and SMS, so I think about how conversations work across channels…not just one.

I’m a user-first designer. My goal is always to reduce friction, simplify flows, and make sure people can get what they need without getting stuck or confused.